Delivery
L'Atelier Floral is available for Next Day (or later) delivery in the Greater Montreal. Once you place an order online, you will have the option to choose the delivery time between 9:00 AM to 5:00 PM from Monday to Friday. Please note that we will always do our best to deliver at the time requested, however, it may happen that some deliveries are delayed due to uncontrollable circumstances. In this case, the sender will not be notified unless we were not able to deliver the flowers.
If your flowers must be delivered during a specific time, please leave a comment in the message box at the checkout with your order.
Please note that the address you provided for the delivery is accurate. If there is a code required for the entrance, the sender must let us know as it may delay the delivery. Due to the perishable nature of our products, it is the responsibility of the sender to ensure that the recipient will be present to receive the flowers.
In the absence of the recipient, the courier will only leave the flowers in front of the main entrance or at the reception if he/she judges that it is safe to do so. If a phone number of the recipient is provided, we will contact the recipient to make proper arrangements for the flowers delivery. Please note that we will not call the recipient before the delivery as it is the responsibility of the sender to ensure someone will be available to receive the flowers.
In the case where we cannot reach the recipient, we will inform the sender and suggest another delivery time within the next 24 hours. Please note that additional delivery charges may apply.
DELIVERY RATES
The delivery rate varies between 10$ to 25$ and is based on the distance between our atelier to the destination. Once you place your order online, you will be able to see the delivery rate.
PICK-UP
We cannot accommodate pickup for the current moment.